Thank you for shopping at CROSSFIRE. We value your satisfaction and strive to provide quality products and services. Please read our refund and returns policy carefully:

Return Window

You may request a return within 7 days of receiving your order.

Conditions for Return

  • Change of mind returns (no reason) are accepted within the 7-day window.
  • Products must be unused, in their original packaging, and in resellable condition.
  • Return shipping costs are the responsibility of the customer.

Non-Refundable Situations

  • Returns made after 7 days from delivery.
  • Items not in original condition or missing parts not due to our error.
  • Shipping fees are non-refundable.
  • Any product returned without prior notice.

Refund Eligibility

We will issue a refund only if:

  • The item is defective, damaged, or not as described.
  • You notify us within 7 days and provide supporting evidence (e.g., photos).

How to Start a Return

Please contact us at lcmmrcf6908@outlook.com with your order number and reason for return. We will guide you through the process.